What video formats are supported? +
NIRELLO supports MP4, MOV, AVI, MKV, WebM, and most common video formats. Maximum file size is 500MB per upload.
How long does processing take? +
Processing time depends on video length and selected quality. Most videos under 2 minutes are processed in 3–8 minutes. Pro users get priority GPU access for faster results.
Is my video data private and secure? +
Absolutely. All uploads are encrypted in transit and at rest. Your videos are processed in an isolated cloud environment and automatically deleted after you download the result. We never share or use your content.
Can I cancel my subscription anytime? +
Yes. You can cancel your subscription at any time from your account settings. You'll retain access until the end of your billing period. See our Refund Policy for details.
What payment methods are accepted? +
We accept UPI, Credit/Debit Cards, Net Banking, and Wallets via Razorpay. All transactions are secured and encrypted.
What is the difference between 4K and Ultra 4K? +
Standard 4K (Yearly plan) uses our core AI upscaling engine. Ultra 4K (Pro Yearly) uses our enhanced AI model with additional frame analysis, superior noise reduction, and cinematic color grading for the highest possible output quality.
Do unused videos roll over to the next period? +
Video credits do not roll over between billing periods. Each period starts fresh with your plan's full allocation.